Digica Solutions

Communication Strategy

Digica considers Communication to be one of the biggest differentiators on how we conduct business. In a recent survey, we found that 89.2% of Digica's customers consider communication Extremely Important or Mission Critical, which is why most organizations prefer dealing with Digica.

Digica has invested heavily in our multi-faceted communications infrastructure. Customers can communicate with any Digica employee when they need to most, including:

1. Telephone "Find Me" calling, based on the best IP Communications platform powered by Cisco;
2. Comprehensive Email messaging based on the Enterprise Edition of Microsoft Exchange;
3. Advanced Web Based communications based on the leading WebEx platform, which includes Online Meeting and Work Spaces, Online Presentations, and more;
4. Instant Messaging utilizing WebEx Connect Messenger, which includes any AOL Messenger contacts;
5. Research in Motion BlackBerry PDA's, including BlackBerry Messenger when on the go;
6. Comprehensive Customer Portal that ties everything together, allowing customers to log in, make requests, track the progress, and see in real time what is happening* (Coming December 2010);
7. Flat Management Policy – all of our customers get to know our Executives personally;